FAQs: Auto Repair, Roadside Services & More
At
Hitch N Haul Towing & Repair, we know that vehicle trouble can happen anytime, anywhere. Whether you need a tow truck after a breakdown, quick roadside service, or professional auto repair, our team is ready to help. Below are answers to some of the most common questions we receive about our towing, repair, and roadside assistance services.
What towing services do you offer?
We provide full-service towing throughout Billings, MT and the surrounding communities. Our tow trucks can handle light- to medium-duty vehicles, ensuring your car, truck, or SUV is transported safely. We also offer accident cleanup and recovery for damaged or disabled vehicles.
Can you help if I’m locked out of my vehicle?
Yes! Our lockout services are available 24/7. If you’ve locked your keys inside your car or lost them, our technicians can get you back on the road quickly without causing damage to your vehicle.
What kind of roadside services are available?
We offer a range of roadside services, including jump starts, fuel delivery, tire changes, and minor on-site repairs. Whether you’ve run out of gas or need help restarting your engine, our crew can arrive promptly to assist.
Do you buy junk cars?
Absolutely. We have a “cars for cash” program, which we offer fair prices for junk or unwanted vehicles and handle the removal process for you.
What auto repair services do you provide?
Our full-service repair shop handles everything from oil changes, brake repairs, and transmission work to radiator repairs, strut replacements, and everything in between. We also perform diesel and trailer repair services for larger vehicles.
Do you install hitches and trailer equipment?
Yes, our shop provides professional hitch installation services. Whether you need a new hitch for towing a trailer or replacing an old one, we can recommend the right setup for your vehicle.
Can you repair trailers or perform maintenance on them?
Definitely. We handle trailer repair services, including electrical work, brake adjustments, suspension issues, and routine maintenance to keep your trailer road-ready.
What should I do after an accident?
If you’re involved in a collision, call Hitch N Haul right away. Our tow truck operators can assist with accident cleanup, vehicle recovery, and safe transport to our repair shop. We’ll help minimize stress and handle the situation efficiently.
Do you offer vehicle rentals?
Yes. We provide vehicle rentals for customers who need temporary transportation while their vehicle is being repaired. Ask our staff about current availability and rental options.
How do I know when I need brake repair?
Common signs that you may need brake repair include squealing or grinding noises, longer stopping distances, vibration when braking, or a spongy brake pedal. If you notice any of these symptoms, it’s important to have your brakes inspected right away to ensure your safety.
How often should I get an oil change?
For most vehicles, oil changes are recommended every 3,000 to 5,000 miles, but always follow your manufacturer’s maintenance schedule. You should also schedule an oil change if you notice low oil levels, dark or dirty oil, or if your engine oil light comes on.
What should I do if my vehicle overheats?
If your vehicle starts to overheat, pull over safely and turn off the engine. Do not attempt to open the radiator cap while the car is hot. Call us for a towing service or roadside assistance, and our shop can inspect your cooling system for radiator repair or other related issues.
Can I request a quote before repairs begin?
Of course. We provide detailed estimates before performing any auto repair work. Our goal is to be transparent about costs so there are no surprises when your vehicle is ready.
Do you provide after-hours towing or emergency help?
Yes! Hitch N Haul offers 24-hour towing and emergency roadside service. Whether it’s late at night, on a weekend, or during bad weather, you can count on us to answer your call and dispatch a tow truck right away.
Have More Questions?
If you have any additional questions, don’t waste another moment. Reach out to a member of our team today. No matter the situation—breakdown, accident, or regular maintenance—Hitch N Haul Towing & Repair is here to help. Our friendly technicians are dedicated to providing top-notch towing, repair, and roadside assistance to get your vehicle back on the road quickly and safely. Whenever you need a hand with your car, trust the friendly experts who go the extra mile for every customer.
